By Avatar JayR Cela
Ok let's get one thing straight right off the bat, trying to deal with theses ass holes over the telephone is an exercise in total frustration, that may lead to a heart attack, as you get put on hold, by Nancy employee ID # H8% or Calvin J5_ ,
In this case I am singling out one of the most hated companies in the United States of America.
COMCAST CABLE
They tell me I can not run a server because they use DHCP for adressing, which is bull shit, I have had the same supposedly randomly assigned IP address assigned to my account for the past 10 years, so WTF, why don't they just make it a static address.
This company is unbelievable, not only do they hold a total monopoly in the majority of the US area's they provide service too, the people they employ, ( although well meaning ) don't have a clue as to what the hell is going on, and the usual solution is to put you on hold, and then the automated telephone system conveniently disconnect's.
I just spent 2 hours with half a dozen yo-yo's trying to resolve a billing issue. The semi final result is, tomorrow I will have to get in the car and drive to the regional service center and talk to someone in person, and have some more fun dealing with an under paid subordinate, who is more and likely pissed off because they are only making minimum wage, and could really give a rat's ass about any ones problem, other than their own inability to pay the bills and put food on the table for their own family.
The Bottom Line here is, don't waste your time trying to deal with a problem over the telephone, you need to actually speak to someone face to face, right up front, present your issue, demand to speak with a supervisor, and let that person deal with being put on Telephone Hell Holding Pattern trying to contact someone that can resolve the issue.
JayR Cela :(
2 comments:
I feel your pain. Comcast customer service is terrible and they charge far too much.
Comcast modems, surprisingly, support both loopback and uPnP, so it's easy to set up a Opensim server. You can get a easy to use hypergrid server for free at my website,www.outworldz.com
Forget paying for Fixed IP, as the only service that would require it is a DNS server. Go get a free dynamic DNS and you won't need a dynamic IP, or pay $9-$10 a month at a place such as DynDNS to have your own domain name. (Fixed costs a lot more money).
Hi there Fred,
Thank you so much for taking the time to post your comment, I own my own modem a Zoom 5341 343Mbphs DOCSIS 3.0 capable max speed and a Linksys BFSR41 ver.4 four port router piped into a Linksys EZXS55W five port switch, the entire house is hardwired.
I believe all I need to do is is set the router up properly, it's just finding the time and reading through the owners manual. I'm going to drop by your Sim for a visit and offer you friendship very soon, perhaps you can offer some further advice.
Thanks again
JayR Cela :_)
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