Friday, December 9, 2011

SecondLife : Eek ! : I Deleted Half My House ! "Oh My" And The Importance Of Customer Service

By Avatar JayR Cela

    OMG ! I feel so silly, LOL, yesterday I had rezzed a semi transparent item in Cathy and mines home. And you think after 6 years I would know better to check I have the correct item selected before I delete it.

    So to make a long story short, I did a click and delete, instead of a click and take into inventory, which would have alerted me that I was not the owner beforehand, Cathy actually purchased it. So poof, half the house disappeared.










 
 
    I contacted the Estate Owner, and requested a roll-back. After 12 hours he had still not received a response from LL. ( Typical behavior from The Lab )  So what was I to do in the mean time waiting for Cathy to get back home next week ?  Well I clicked on the remaining portion of the house and contacted the creator, Ace Albion.





















    Within 2 hours I got not 1, but 2 updated version's of our home. [2011/12/08 15:42] Second Life: Ace Albion has given you this object:
Ace's DOMI House (1 linkset)  
[2011/12/08 15:58] JayR Cela: Wow :_) you are so nice / thank you 
[2011/12/08 16:47] Ace Albion: merry yuletide, I'm happy I could help :) 


     Wow you wanna talk about great customer service !




     Over the years, I have come across some really fantastic and incredibly creative content creators in SL, and have made it a habit to introduce myself and support them by recommending their services and products to other people I know.

     The point I am trying to make here is ! The SLMarket Place is not the place I want to do my shopping at. I prefer to go to someones shop, store, or simm, and just look around. It is so important to support your favorite places by recommending them to your friends.

    So if you would like to meet a really wonderful person, or just so happen to be new house shopping. Ace Albion's / Ace's Spaces Park Life Prefab Home's is a great place to start.
http://maps.secondlife.com/secondlife/Deco/169/160/22








JayR Cela :_)

5 comments:

Beccapet said...

I recently blogged on exactly this topic and how to recover from it. Thought you might be interested.

http://beccapet.wordpress.com/2011/11/13/oh-no-i-deleted-half-my-house-and-other-disasters/

JayR Cela said...

Hi there Beccapet

I just finished reading your post, and your article.

*Bigg Huggs*

Thank You

JayR :_)

P.S. I just added a link to your Blog here as well.

Anonymous said...

Oh awesome! Thanks!

beccapet said...

Awesome! Thanks for that!

JayR Cela said...

Thank You Becca :_)


JayR Cela :_)